Application creation
I called createAcceptorApplication, but I'm not sure what's required to proceed.
I called createAcceptorApplication, but I'm not sure what's required to proceed.
- Ensure all mandatory fields (e.g., businessName, etc.) were included.
- Check for missing required fields using validation errors returned in submitAcceptorApplication.
Stakeholder management
I'm not sure whether to use updateAcceptorApplication or createAcceptorApplication to add a stakeholder.
I'm not sure whether to use updateAcceptorApplication or createAcceptorApplication to add a stakeholder.
- Use updateAcceptorApplication if you have already create the application.
- Use createAcceptorApplication if you are creating the application for the first time.
Why are my updates to a stakeholder not being saved?
Why are my updates to a stakeholder not being saved?
- Make sure you’re referencing the correct stakeholder ID.
- Ensure updateAcceptorApplication is using the updateBusinessStakeholderInput or updatePersonStakeholderInput.
- Confirm that the stakeholder was not unintentionally removed in another request.
I added a stakeholder, but validation is failing. Why?
I added a stakeholder, but validation is failing. Why?
- Check that all required fields for that stakeholder type (e.g., DOB, SSN, title) are provided.
- Ensure address formats and country codes conform to ISO standards (e.g.,
US,CA).
Can one person or company be assigned multiple types (e.g., owner and control person)?
Can one person or company be assigned multiple types (e.g., owner and control person)?
- Yes — use the roles field to specify multiple applicable types when adding the stakeholder.
- Ensure the same stakeholder isn’t duplicated; instead, reuse the stakeholder with different types.
Application management
Can I cancel or delete an application after submission?
Can I cancel or delete an application after submission?
- Currently, applications cannot be deleted once submitted. You may mark as withdrawn using updateAcceptorApplication.